Have you received your confirmation email but payment hasn't been taken for your order? Do not worry if you can see payment has not been taken from your account for your order. The payment of you order will only be taken upon the dispatch of the parcel, please lookout for your dispatch email. Was this article helpful? 5 out of 10 found this helpful Still need help? Available 9am-5pmMon-Fri Facebook Messenger Available 9am-5pmMon-Fri Contact Us Available 9am-5pmMon-Fri Tweet Us