I placed my order using a Free Delivery code but I have still been charged, why is that? – Quiz

Please ensure that the code used is still active. If you enter the code and then select another delivery option, this may add a delivery charge and we are unable to refund any delivery charges incurred for this reason.

If you the above options don't apply to you and you have still been charged delivery, please get back in touch on the contact links below and we'll be happy to help.