How do I return to a Quiz Store?

Unfortunately, we do not currently offer returns in store for items purchased online unless the original delivery method was Collect in Store or the item is faulty. Please remember to take along your Dispatch/Returns Note.

We are unable to offer an exchange for any in store items.

If the item/s are not faulty and you wish to receive a refund, please see "How do I return an item by post?" section.

*We are unable to offer refunds or exchanges in our Concession, Department or Franchise stores, these are clearly marked on the Store Finder. All stores outwith UK and Ireland are franchised.