There is a mistake with my order, what should I do?

We're really sorry if you order hasn't arrived as expected, and we want to fix any issues as soon as possible. 

Please get in touch with our lovely Customer Care team and let us know what's happened. 

Top Tip: 

When getting in touch, please make sure to provide your Order Number or email address used to place the order, along with a detailed description of what's happened and photographs if you have them.. Please make sure to include any information you think is necessary for us to resolve your query 😊