How do I return by Collect Plus?

Returning your items through Collect Plus couldn't be easier! Simply follow the steps below:

1) Complete your returns note, selecting a reason code relevant to the item being returned – a list of reason codes can be found on your returns note.

2) Enclose the slip in the parcel with your items, ensuring that the items are wrapped and the parcel sealed.

3) You can generate a free CollectPlus label Here - enter your email address, and CollectPlus will email you a returns label which you can then print off.

4)  Write your order number on the CollectPlus label and attach this to the exterior of your parcel – please ensure any original delivery labels are covered. Then simply take your parcel to any store offering CollectPlus service, where you’ll receive proof of postage and a code to track your number online.

You can find your nearest CollectPlus store Here or by downloading the FREE CollectPlus App. The App is available for iOS and Android. Search CollectPlus on the App Store or Google Play.