We obviously hope you love your purchase but we get it, sometimes an item just doesn't suit.
At the moment, only Collect in Store orders can be returned to a stand alone Quiz store for a refund. All other online orders must be returned to our Distribution Centre using the Free Post label that was provided.
Unfortunately, we do not offer exchanges in store for online orders.
To find out where you nearest stand alone Quiz store is, you can find this out by using our store locator