No problem! We'll still be happy to accept your items back.
The return doesn't need to be sent off in our original packaging - just make sure you wrap the item(s) up safely and securely in any packaging as the return will remain your responsibility until it reaches our Warehouse.
Then stick one of the prepaid returns label on the front (if you are returning from within the UK only). If you have misplaced your label as well, don't worry...just click here to see how to get a replacement.
Top Tip: Make sure to keep a hold of your Proof of Postage receipt until you've received the full refund you are expecting.