How can I make a complaint? – Quiz

We're really sorry to hear that you're unhappy and would like to make a complaint.

Our friendly Customer Care team deal with all customer complaints, and are always here to help resolve any issues you may have.

You can find out how to contact our Customer Care Team by clicking here. Please make sure to provide all the relevant information needed to resolve your complaint:

Order Number or Email Address used to place the order
Store you visited plus date and time of visit
A summary of your issue
What we can do to help

Once we've received your enquiry, a member of our team will be back in touch as soon as possible but in busy periods it may take us a little longer to resolve your complaint. Not to worry though, we'll keep you updated throughout our investigation.

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