What do I need to bring with me to collect my order?
Have you received an email letting you know your order is ready to collect? Great!
For Collect in Store orders: Simply take your ID and a copy of your order confirmation/collection email along to your chosen store to collect your order. A member of our team will hand over your order and mark this as collected.
A friend/family member can also collect your order on your behalf. Click here for more information.
For YODEL orders: When your order arrives at your chosen YODEL store, you will be sent an email with a collection email. Just show this to the YODEL store along with a valid form of ID to collect your order.
For ASDA ToYou orders: When your order arrives at your chosen ASDA store, you will be sent an email with a collection email. Just scan your QR code at the kiosk along with a valid form of ID, or visit the collection desk and a member of staff will bring your parcel to you.
For InPost orders: When your order arrives at your chosen InPost locker, you will be sent an email with a collection email. Just select the Parcel Pickup option and then scan your QR code on the Parcel Locker screen, you can also enter your Phone Number and the 6 digit Pickup code.
Not received your bar code? Make sure to check the junk/spam folders of the email used when placing your order (this will be your PayPal email address if PayPal was used) before contacting us.