What do I need to bring with me to collect my order?
Have you received an email letting you know your order is ready to collect? Great!
For Collect in Store orders: Simply take your ID and a copy of your order confirmation/collection email along to your chosen store to collect your order. A member of our team will hand over your order and mark this as collected.
A friend/family member can also collect your order on your behalf. Click here for more information.
For Collect Plus orders: When your order arrives at your chosen Collect Plus store, you will be sent an email with a collection bar code. Just show this to the Collect Plus store along with a valid form of ID to collect your order.
Not received your bar code? Make sure to check the junk/spam folders of the email used when placing your order (this will be your PayPal email address if PayPal was used) before contacting us.