Returns & Refunds
How to Return
- How do I return my order?
- How do I return an International order?
- How do I return my Collect in Store order?
- How can I return an item I bought in store?
- How do I return a Quiz item purchased from a different retailer?
- How do I return an item if I don't live in the UK?
Return Queries
- Have you received my return?
- Do I have to pay for returning an item?
- When will I receive my refund?
- I've lost my packaging, can I still return my order?
- I've lost my invoice, can I still return my order?
- I need a new returns note
Refund Queries
- Can I return an online order in store?
- Can I return an item that I received as a gift?
- Can I have an exchange instead of refund?
- Refund Policy - Online Purchases
- What happens if I return an item bought using a Gift Card?
- Are there any items that are non-returnable?