Refund Queries
- Can I get a VAT refund as a non-EU citizen if I purchase online, or in store while visiting the UK?
- Why haven't I received my full refund?
- Can I have an exchange instead of refund?
- Refund Policy - Online Purchases
- What happens if I return an item bought using a Gift Card?
- Are there any items that are non-returnable?
- I have received my refund but you have not refunded the delivery charge, why is that?
- My credit/debit card has expired, how will I receive my refund?
- Can I return an online order in store?