Delivery Queries
- What are my delivery options?
- Adverse Weather Delivery Delays
- Can I choose a specific day or time for my delivery?
- Where do you deliver to?
- Is there any areas in the UK that you do not deliver to?
- Can I upgrade my delivery?
- Can I change my chosen Collect Plus store once I've placed my order?
- Can I track my order?
- Where is my order?
- Why is my order late?
- Tracking shows my order was delivered but I haven't received it, what do I do?
- Why don't I qualify for free delivery?
- Is my postcode eligible for Next Day Delivery?
- What if my parcel does not arrive?
- Will I be charged for custom or import duties?
- What if I am not in when my parcel is delivered?
- Do I need to sign on delivery?
- Do you ship to PO Box Addresses?
- Can I have my order delivered to an address other than my billing address?