Return Queries
- Have you received my return?
- When will I receive my refund?
- I've lost my returns note, what should I do?
- Do I have to pay for returning an item?
- I paid using Klarna, how will I receive my refund?
- I forgot to include my returns slip in my return, what should I do?
- Can I send back my returns in more than one parcel?
- I've lost my invoice, can I still return my order?
- I've lost my packaging, can I still return my order?
- I've returned an item from a different retailer to you by mistake, what should I do?
- I live outside of the UK, how do I return an online purchase?